How should the pool handle operational issues with the emergency phone?

In situations where the emergency phone is not operational, closing the pool until the issue is resolved is the most prudent course of action. This approach prioritizes the safety and well-being of patrons. The emergency phone serves as a critical lifeline for immediate communication with emergency services in the event of an incident. A malfunctioning emergency phone could lead to dire situations where help cannot be reached quickly, potentially exacerbating an emergency.

By closing the pool, management is taking a responsible step to ensure that all safety protocols are strictly adhered to. This decision prevents any risks associated with having patrons in the pool area without a reliable means to report emergencies. While other options may provide temporary relief or notification, they do not address the underlying safety concern presented by the inoperable emergency phone.